Complaints & Internal Dispute Resolution Procedure (IDRP)

The document sets out the Complaints & Internal Dispute Resolution Procedure for the Isle of Wight Pension Fund. 

Each employer of the pension fund should also have their own internal complaints and IDRP procedure.

At any point in the IDRP process you can ask for help from the Money and Pension Service (MAPs):
Money and Pensions Service, Holborn Centre, 120 Holborn, London EC1N 2TD.

Telephone: 01159 659570. Website: https://maps.org.uk/en