How we keep in touch

Pensions – Online Member Self-service (MSS)

You can view your pension record online by using MSS.  The benefits of this facility include:

• View your own pension details

• Amend your personal details, such as home address, nomination details

• Perform your own pension calculations and “what if” scenarios

• View Annual Benefit statements (when available)

• Request and receive information by email

New users must sign up to request an activation key, click here.  You will receive your activation key and instructions on how to complete your registration.  If you have not received your activation key or you have lost your activation key, please contact the admin team, click here.

If you have any questions please use the contact tab above.

Benefit statements

Each year we publish online using MSS a statement showing you an estimate of your benefits. The statement will show you the current value of your pension package and will provide some useful information regarding the scheme.

“Paying in” Newsletter (Title of your ‘actives’ newsletter)

This newsletter is issued up to twice a year and contains useful information regarding changes to the scheme regulations, topical pension issues and updates on the service we provide. Occasionally it will be issued at the same time as the annual benefit statements.

[Text may be removed if draft Newsletter no available at time of go-live]

Don't forget to let us know if you:

• change address
• change your marriage/relationship status
• wish to change your nomination of beneficiary for death grant

Pre-retirement seminars – We offer a half day course twice a year called ‘Planning for a positive retirement’ aimed at those looking to retire in 18 months or so.

All members approaching retirement have the opportunity to attend a pre-retirement course, to help plan for the financial and lifestyle issues surrounding retirement.

These courses are run by Learning & Development and can be found on the link below.

Helpful information