Contact details

Contact details

By email

You can email us at [email protected]

By mail

You can write to us at:

Pensions Team Business Centre, County Hall, Newport, Isle of Wight PO30 1UD

By phone

You can ring 01983 823626

Our opening hours are Monday to Thursday: 8.30 am – 5.00 pm, Friday: 8.30 am – 4.30 pm

AVC Queries

If you have a query regarding AVC's you can call Prudential directly:

For any questions about starting or increasing an AVC, speak to one of the Prudential’s friendly Retirement Specialists on 0800 032 6674, Monday to Friday from 9.00am to 6.00pm or

For general enquiries about your existing AVCs, please call the servicing team on 0345 6000 343 from 8.30am to 6pm Monday to Friday or you can visit:

Please note, that although they're not able to give you financial advice, they can give you factual information and talk to you about your personal situation.

Helpful information